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Privacy Policy

Last updated 2 October 2026

This Privacy Policy for KYA International Group Ltd (doing business as KYA Group) (‘we’, ‘us’, or ‘our’), describes how and why we might access, collect, store, use, and/or share (‘process’) your personal information when you use our services (‘Services’), including when you:

  • Visit our website at https://www.kyagroup.co.nz or any website of ours that links to this Privacy Policy
  • Engage with us in other related ways

Questions or concerns? Reading this Privacy Policy will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at info@kyagroup.co.nz.

Table of contents

1. What information do we collect?

We collect personal information that you voluntarily provide to us when you contact us.

When you send us a message through our contact form, we collect:

  • your name and email address
  • what you would like help with: request a skill or something else
  • if you request a skill, the link to that skill, and your message if you write one
  • otherwise, the subject and your message

If you email us instead, we receive your email address and whatever you write to us.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

2. How do we process your information?

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

  • To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.
  • To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.

We may also use your personal information in other ways where the law allows. We do not sell your information.

3. When and with whom do we share your personal information?

Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents (‘third parties’) who perform services for us or on our behalf and require access to such information to do that work.

The categories of third parties we may share personal information with are as follows:

  • Website Hosting Service Providers
  • Cloud Computing Services
  • Communication & Collaboration Tools

Your message comes to our inbox, info@kyagroup.co.nz, and is read by the KYA Group people who deal with your request.

Messages from the contact form are delivered to our inbox by a form-sending service that handles them for us.

Our email provider stores the messages we send and receive. The services we use to run this website and our email may store information outside New Zealand. We do not pass your information to anyone else unless the law requires or allows it.

4. Do we use cookies and other tracking technologies?

We do not set cookies ourselves and use no advertising tools. The services that host and protect this website set a few cookies and may keep standard technical records of visits, such as IP addresses and the pages requested.

Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services.

5. How long do we keep your information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. How do we keep your information safe?

No electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

7. Do we collect information from minors?

We do not knowingly collect personal information from minors. If you become aware of any data we may have collected from minors, please contact us at info@kyagroup.co.nz.

8. What are your privacy rights?

If you do not wish to provide the personal information necessary to fulfil their applicable purpose, it may affect our ability to provide our services, in particular:

  • offer you the products or services that you want
  • respond to or help with your requests

At any time, you have the right to request access to or correction of your personal information. You can make such a request by contacting us by using the contact details provided in the section ‘10. How can you contact us about this policy?’. If we do not agree to change your information, you can ask us to attach your statement of correction to it. Before we act on a request to see or correct your information, we may ask you to confirm who you are.

If you are unhappy with how we have handled your personal information, please tell us first at info@kyagroup.co.nz, so we can try to put it right.

If we cannot resolve it, you can complain to New Zealand’s Office of the Privacy Commissioner: how to make a complaint .

9. Do we make updates to this policy?

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated ‘Last updated’ date at the top of this Privacy Policy. If we make material changes to this Privacy Policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

10. How can you contact us about this policy?

If you have questions or comments about this policy, you may email us at info@kyagroup.co.nz.